Your trusted partner for offshore retail & eCommerce talent

Start with one exceptional Developer or IT specialist, fully compliant and fully supported — then scale with confidence.

Role Consultation & Pricing A no obligation call to discuss your requirements.
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  • Trusted by 180+ businesses

  • 600+ offshore professionals

Hear it from our happy customers

“Working with Twoconnect for over three years has been an invaluable partnership for our business.”

“Their expertise in sourcing specialist roles to support our e-commerce operations and overall business needs has been outstanding. Twoconnect consistently provides highly skilled resources tailored to our requirements and delivers ongoing support whenever needed. They have been instrumental in helping us scale effectively and maintain operational excellence.”

Simon Kasprowicz

CEO

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“Twoconnect is surprisingly superior to what we’ve experienced in the past. Initially, we thought they were just going to employ people and leave us to do the work.”

“The encouraging thing is that they take a much more in-depth view of our business and provide additional services, including staff training. We’ve found that to be a big plus. They are taking a far greater interest in the employees – not only their education but also their future training – which is, again, very important to us as we want people to grow with the business. We definitely recommend Twoconnect as a reliable, quality company. There are a lot of businesses that could take advantage of their expertise in their field.”

Doug Ford

Managing Director, Petcover Group

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“Easily the best decision we’ve ever made for our business.”

“Part of the reason our business has grown is thanks to Twoconnect. They really did a phenomenal job of placing the right person to understand our business.”

Michael Vlassis

Co-founder

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“There was a well-structured implementation with a great understanding of what we need with the skill set that fits the role.”

“Twoconnect provides regular account management and contact that supports business growth.”

David Whittaker

Managing Director

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180+ Clients Served

93% Retention rate

150+ Offshore roles

600+ Employees

4 Office locations

15 Countries serviced

Twoconnect offshore staff member at her desk

Twoconnect makes offshoring feel like a guided first step, not a leap.

Most businesses don’t want to build an offshore team overnight. They want to make one exceptional hire without adding risk, complexity or operational drag.

With Twoconnect, you get premium offshore talent backed by hands-on, end-to-end support — real people who care, work with you consultatively, and ensure you hit the ground running.

Book a Discovery Call

Book a free consultation today!

Let’s design your offshore strategy- we’ll guide you from start to scale.

Simply fill in your information below and our experts will be in touch ASAP.

Proven and experienced offshore retail & eCommerce talent

Mary Jane V. — Sales Executive

Mary Jane V.

Sales Executive

Mary Jane V.

Sales Executive

EXPERIENCE: 8 YEARS

SKILLS AND QUALIFICATIONS:

  • Account management
  • Close new accounts for company
  • Process orders
  • Competitor research
  • Market research
  • B2B sales function

Retention starts with culture

Best Company Culture I’ve Experienced

It’s inclusive, respectful and genuinely supportive. The company makes sure we have the resources to thrive both professionally and personally by offering continuous learning opportunities like relevant online courses and providing valuable feedback which help me to assess areas of improvement here.

5.0
Customer Success Manager

Twoconnect Priorities Their Employees

What sets this company apart is the combinations for all possible aspects for the various basis I work. This organisation places great importance on its employees as well as integrity, professionalism, transparency and teamwork. Being part of Twoconnect is an exceptional opportunity.

5.0
Administration Team Leader

Positive Work Environment

Twoconnect promotes a place where employees feel connected, valued and supported both personally and professionally. Teamwork and collaboration at Twoconnect are truly inspiring. As part of the volunteer social responsibility tribe, I’ve seen the culture of open communication and mutual support.

5.0
Product Designer

Twoconnect Prioritises Work-life Balance

It offers jobs that are flexible enough to work from home and more importantly a chance to avoid dreadful daily commute. It’s a kind of workplace where feelings are valued and acknowledged through active listening, open communication and support at any situation.

5.0
Freight Solutions Specialist

How Twoconnect Works

A simple, managed process designed to remove uncertainty.

01

Role viability review

We assess whether your role is suitable for offshore delivery and what success looks like in your business.

02

Targeted recruitment

We recruit specifically for your role, your requirements, and your operating style. No generic CV matching.

03

Managed employment and operations

HR, IT, payroll, compliance, onboarding, and performance are handled end to end by Twoconnect.

04

Scale when ready

Start with one hire, then grow into a team or department without changing the model.

Frequently asked questions

How do you train your team on Australian Consumer Law (ACL)?
Before we onboard your offshore hire to your team, they undergo comprehensive training to understand ACL principles and how to apply it when handling complaints, returns, and refunds.
What e-commerce platforms and inventory systems does your team know?
Our staff is experienced across various tech stacks such as Shopify, Magento, WooCommerce, Neto, and Cin7.
How do you scale your team to handle our peak seasons?
Ask about their strategy for scaling up support for order processing and customer service during major Australian sales periods like Black Friday, Click Frenzy, and Christmas.

We help you scale quickly for peak retail periods like Black Friday, Click Frenzy, and Christmas through our flexible staffing model that ensures consistent support for order processing, fulfilment, and customer service.
Can your team provide 24/7 support across all our channels?
Yes. Our staff can manage customer queries across live chat, email, social media, and phone, and can provide true 24/7 coverage based on your business needs..
Twoconnect Filipino team